Customer Tools

 
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Customer Portal

Our system offers a personal portal for our customers where they can see up to date information on all their shipments. 

Multi-platform

The portal is web-based so customers may access their portal from any mobile device or computer platform.

24/7 Updates

Updates and shipment tracking is always live so our customers can check on where their shipment is at any time of day or night.

EDI Capable

If our customers are EDI capable, we are setup andready to integrate for a more streamlined and efficient relationship.

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Shipment Tracking

 
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Map Undelivered Shipments

Customers have the ability to pull up a map of all shipments that are on route. They can then drill down into the details of any of their loads.

Check Calls

Customers are able to see status updates for each load, including the location and status notes of each call. If requested, updates could be emailed to the customer in real time.

Shipment Details

Customers can review important details about their loads including appointment dates and times, reference numbers, as well as pickup and delivery addresses.

 

 

Shipment Tools

 
 
 

Documentation

Customers have the ability to access the POD’s and invoices of any outstanding shipments. No need to wait until a shipment is invoiced. Paperwork is readily available once it is uploaded.

Add Shipments

Customers are able to create a load directly from their portal and it will be ready for shipment in our system. No need for emails or calls. If EDI is enabled, loads from the customers TMS will be pushed directly to our system for acceptance.

Freight Quotes

Customers can create a shipment and receive a quote from us with a link to accept or deny the quote. Once a quote is accepted it automatically turns in a ready shipment in our TMS.

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